Local customer service is also available via hotline of MK. The dedicated technical seats are appointed in order to answer any technical questions during your operation and parts-purchasing. Besides, with your approval, the intelligent box from Tianjin Jointelligent Technology Co., Ltd with installed application software can be equipped, so that the remote diagnosing and trouble-shooting can be realized quickly. 

Maybe your equipment can not reach your requirement with your business development. Then you can contact us for revamping and upgrading work for your equipment. A customized upgrading can be available for you in order to meet your later needs, such as the foil feeding shaft installation, anti-fake function on the normal stamping , etc.

MK can provide the whole solution for printing enterprises with integration of automation, information and intelligence, also the individual solution of ERP, MES,MDIS, WMS,DIM,APS,LAM. All supplied systems can be customized and flexible configured in order to realize the different requirements in each intermediate stage in each enterprise so that the order management in package printing plant can be totally visible in whole process, production plan is well arranged, quality issue is preventable and controllable, logistic runs automatically, cost control is efficient and transparent, enterprise management is lean and know well of whole steps.

The official training center and training department was established in 2011, since then, over 300 training work was completed with over 1500 persons. MK was invited 4-times continuously by the Printing Technology Association of China as the co-undertaking the finals of printed product finishing for the nationwide printing skill competition. Up to now, the 8-category training programs are available with over 40 kinds of single courses for training in post-press including the equipment operation, technology learning, commissioning and equipment maintenance, etc.

Your requirement can be met based on the advanced ERP system with warehouse supervising, by which timely replenishment is assured. In addition, the specific warehouse is available for after-sales department in order to meet the long-year equipment and also typical equipment from customers. Regarding to the normal requirement of customer, the quotation and dispatch for conventional parts can be done intra-day and arrival next day in most big and medium cities in order for MK to truly focus on customer benefit and achieve customer's requirement better and better.

With MK professional after-sales service team, the optimized space allocation and best operational experience will be ensured once the equipment arrives at your site. Please also contact us if you have any relocation work need to be done and your requirement can be achieved with our high-quality service.